Your Privacy Matters

Please contact us if you have questions regarding our privacy statement.

Privacy Statement
Last Updated: February 24, 2025

Thank you for visiting SouthwestPropertyManagement.com (the “Website”). Your privacy is important to us. This Privacy Policy explains how Southwest Property Management (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our Website. By accessing or using the Website, you agree to the terms of this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please discontinue use of our Website.

1. Information We Collect

We may collect personal information and non-personal information when you visit or interact with our Website.

1.1 Personal Information

  • Contact Information: If you fill out a contact form, subscribe to a newsletter, or request services.
  • Association Information: If you inquire about a property, request management services, or fill out an application, we may collect property-related details and any additional details you provide.

1.2 Non-Personal Information

  • Usage Data: IP address, browser type, operating system, our website pages viewed, the dates/times of your visit, and other technical data that does not identify you personally.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance our browsing experience, understand how you interact with the Website, and improve services. For more information on our use of cookies, see Section 5 below.

2. How We Use Your Information – We may use the information we collect for various purposes, including:

  • Providing Services: To respond to your inquiries, fulfill your requests, or process your applications.
  • Communication: To send you updates, newsletters, marketing materials, or property-related information.
  • Website Improvement: To personalize content and improve our Website’s functionality and user experience.
  • Analytics: To analyze usage and trends to better understand how users engage with our Website.
  • Compliance and Protection: To protect our rights, privacy, safety, or property, and to comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information – We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., hosting providers, analytics services, email communication platforms).
  • Legal Obligations: We may disclose your information when required by law, subpoena, court order, or other legal process.

4. Third-Party Links

Our Website contains links to third-party websites. We do not control and are not responsible for the content, privacy practices, or security of any third-party websites. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

5. Cookies and Other Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect and store information about interactions with our Website. These technologies help us remember preferences and settings, understand how you navigate our Website, measure the effectiveness of our marketing campaigns. You can control or delete cookies through your web browser settings. However, disabling cookies may affect some features of our Website.

6. Data Security

We implement reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, use, alteration, or disclosure. However, no method of data transmission or storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Retention of Your Information

We retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we will delete or anonymize it in a secure manner.

8. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals. Our Website does not currently respond to DNT signals. You can adjust your tracking preferences through your browser settings or third-party tools.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Via USPS Mail:
Southwest Property Management
610 N. Wymore Road, Suite 200
Maitland, Florida 32751

Via Email:
customerservice@swpmcfl.com

By using SouthwestPropertyManagement.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

** Southwest Property Management does not share customer mobile or messaging data with third parties.

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Customer Service Representatives are available Monday – Friday from 9AM to 5PM at our Maitland, Florida office.
Please schedule an appointment to meet with your CAM. They are not available for walk-ins due to their site schedules.